I am interested in more info regarding modem installation. I have done a very few which were just a piece of cake, that is they were pretty much plug 'n play but the critical thing I wanna know is just how far into a machine is a contract installer expected to go? I have no problem with installing cards or adapters it's the software or operating system files that I get skittish about. I observed an installer hooking up RoadRunner to a machine and the Windows 98 system was apparently missing files that were needed for the modem to work properly. At what point is an installer expected to concede and walk away?
Like I say, I've done a couple Powerlink installs (Adelphia) but the majority of the work in Central Fl is Time Warner.
Any exp. or info would be appreciated
Question about modem installation
There are 3 replies to this message
