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Re: MSO System techs? Got a question for ya..


Our service tech's only go from the tap out, like yours. The system I'm in is designed with 400 home nodes, about 15 amps per node, no LE's. We have a night shift that does the sweep, they then turn any problems over to the day shift to do the major repairs. In a system as large as your talking about it might be hard to get on top of a maintenance program, but it will pay off in fewer trouble calls for both service and mainenance. I had the advantage of comming into a new system, so all we had to do was maintain it. A system that has been retro'ed would have existing problems that haven't shown up yet, unless you're doing a regular sweep program. It sounds like you've got a daunting task in front of you, I wish you much luck. If there is anything that I can help with you know where to find me.

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> OK.... Do your service techs troubleshoot/repair outages and mainline issues? Ours dont go beyond the tap, so we handle EVERY problem regarding the plant. For us to sweep every node twice a year, we'd have to complete one node every two days...EACH! I'd love to see how it could be done.
> Just yesterday I reswept and redocumented 4 amps, repaired 1 radial, and logged three leaks (in 3 hours) before getting called off to work an HSD outage. This node has 48 actives!
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> > We're running at 1 tech. per 200 miles of plant. Reactive maintenance is going to be a big problem for you in a few years, when the system starts to degrade. You need to set up a sweep program to find trouble spots and fix them before the sub see's it. We currently have every node scheduled to be swept twice a year. That way the levels stay where they should and we find return problems sooner. A leakage drive out also helps a lot in finding potential problems, Comsonics makes a leakage detector called the GEOSNIFFER that uses the Coast Guard's positioning beacons to triangulate leaks to a one block area and then prints it onto a city map for the tech. to use. I don't know how the PUC is where you are, but they will probably come down hard when you start having to many phone outages.
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> > > Just curious...my system is fully two way, with Digital TV, phone and internet. 3200 miles, 220,000 homes passed, 1000 nodes... and 25 technicians working 24/7 coverage. Can anyone give me your systems' ratios of miles-hp-nodes per tech? We are currently doing no preventative, all reactive maintenance... and are wondering how the other systems are faring.(confused)
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Posted in reply to: Re: MSO System techs? Got a question for ya.. by RF2Lite2RF
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Re: MSO System techs? Got a question for ya.. RF2Lite2RF 10/18/2002 11:39:00 PM