AT&T's Problems are systemic, from the top down. No Union is ever going to solve that.
AT&T lacks leadership. So it serves perfect reason that it's body flails about with no direction, apparent.
Would it serve you and your industry better to sharpen up your own shop, take the lead locally in making your own section meet the high standards you speak to in your post?
Or is it better to bring to the industry a Union, that as far as I can tell never fails to be asking for more, for less?
I can see NO way a Union is going to improve customer service. If a Union has any effect on customer service, it is to the negative.
Please consider taking the lead where you live, doing what you do. AT&T will either find the leadership they desperately need at the top, or they will die.
A Union will not resovle the management issues you spoke to. Nor will it ease the rocking ship, or improve customer service. If these are your concerns, I hope you see the way to vote presented here.
Best Regards,
Michael O'Conner
>Who can tell you what to do for your family or self.
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>I would only ask that you consider the number of winning Union industries. Please avoid Union literature, as I have found it to be contextually and often factually challenged.
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>Remember, the UAW brought us the $25,000 basic utility vehicle.
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>>I am a 7-year employee of AT&T/TCI. The CWA is looking to try and organize for the 2nd year in a row after failing the first attempt. I was completely against organizing in 2000, but conditions have worsened as far as how the employees and the customers are treated.
>>I am just looking for both pros and cons to going Union. Rumors state that the CWA only holds about 4.5% of AT&T Broadband employees. I know that Union membership is at its lowest rate in 30 years. I am just looking for something to convince me that going in to
>>bargain for a contract that you are unsure of the outcome is better than the current state we're in. I think that being a skilled worker without a college degree, I make pretty good money for my state's cost-of-living. The benefits aren't the best, but they're not bad.
>>The biggest bitch we have locally is that are managers aren't involved and don't care where the customers or the company end up. Obviously, the fewer the customers, the less money that rolls in. After losing fellow employees in a lay-off, most of which was causes by an
>>inefficent body of people in charge of our rebuild, I am looking for subjective answers. I know that the CWA can't prevent lay-offs. They can only try to help the employees set a procedure for the company to follow in the event of a lay-off. But this generally seems
>>to benefit those with longer tenures. This would be great if our employees were provided with thorough training and the tenured techs were those with the best work ethics and the most knowledge. In the market I am in, that's not the case.
>>If someone has reflections on both sides of the story, especially someone who has worked for AT&T Broadband, any information would be greatly appreciated, as long as there's no mud-slinging.
>>Chad S (Advanced Tech)
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Re:AT&T Broadband Tech Needs Objective Reply About CWA
Member #: 6620
Registered: 1996-2001
Posted:
134
Name:
Mike O'Conner
Name:
Mike O'Conner
Company:
Sweep Specialties
Occupation:
Sweep Tech, low voltage contractor
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