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Re: Cox now charging customer $30.00 to self insta

That is all due to the configurations of TRIO/Contour network inside the home.  80% + of the self installs are creating followup service calls now.  It is even the same way for inhouse employees unless you work in field ops and have received the contour training.  Last but not least the opportunity to upsell to the new contour package. 
This is CABL.com posting #357140. Tiny Link: cabl.co/mbE4u
Posted in reply to: Cox now charging customer $30.00 to self install. by SpeedLasher
There are 2 replies to this message
Re: Cox now charging customer $30.00 to self insta MatrixTechnology 9/18/2013 6:18:29 PM
Re: Cox now charging customer $30.00 to self insta SpeedLasher 8/25/2013 9:19:08 PM