CABL Forum - Re: Why do customers insist on lying on you???

Re: Why do customers insist on lying on you???

PantherFan

Member

Member #: 72284

Registered: 10/30/2009

Posted: 436

Name: panther fan

Name: Panther Fan

Company: Keep you guessin

Occupation: Cable tech

Location: South of the mason dixon line

Personal: early 50s

2/11/2011 10:27:43 AM

Yeah I just had a laptop crash when I ran the new software were required to to run, the guy flipped out..."You are buying me a new one, that one cost $1800", I said, "sir I have a friend that is MS certified, I'll get him to take a look at it", sub says "I want a new one", "ok ok calm down, let me have my guy look at it first" So I drop it off to my guy, he fixes it and when I pick it up he says man this thing is crap its old as hell and was full of viruses. I give it back to the customer, he says "this aint a new one, I want a new one". I got pissed at this point, "really sir? I got this one fixed it is working fine, my computer guy said it had viruses and he cleaned and updated it". So I left it and called had notes put in documented it, wrote a return receipt showing it was returned to sub and working fine. No way in hell am I buying this clown a new machine...

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Re: Why do customers insist on lying on you???