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Load Of Crap

We are a Dish and DirecTv sales company in Louisiana. We are also an established LLC in Louisiana, as well as listed with the parish our company is located. On April, 21 a customer called from one of our ads and said she could not get her Dish to work. I informed her, as we do with every customer, that since she was not our customer that there would be $95.00 service call plus any parts and of course she agreed. It ended up being a bad remote so i sold her a 322 remote for $25.00 making her total $120.00. This morning I get a call from a detective from our sheriffs dept stating I either had to refund her money or go to jail for "theft by fraud" because, according to him, he called Dish and they informed him that if a tech was at a customers house without a Dish Network van, they needed to be arrested. Please leave some feedback on this, as to whether or not this has happened to anyone and what you did.
This is CABL.com posting #302177. Tiny Link: cabl.co/mbqLZ
There are 6 replies to this message
Re: Load Of Crap olndog 5/20/2010 7:45:27 AM
Re: Load Of Crap mogletree 5/17/2010 5:07:34 PM
Re: Load Of Crap ZCOMM 5/11/2010 3:03:56 PM
Re: Load Of Crap tss inc 5/7/2010 12:00:57 PM
Re: Load Of Crap maxxpayne 5/6/2010 3:34:14 PM
Re: Load Of Crap carter1286 5/6/2010 2:27:12 PM