Hi
Your 500 needs to have the RealGate option and the IP for Suddenlinks RG server. Firmware will not resolve the issue. Call Flavio with Sunrise support.
Flavio Marcon
Product Service and Support Manager
Sunrise Telecom - We Make Networks Work
Office: +1-514-723-7824
+1-514-725-6652 Ext. 2295
Fax: +1-514-725-5637
Customer Service Hotline: 1-800-701-5208
(-REDACTED-)
Re: Sunrise CM500ip in Suddenlink system
Member #: 46230
Registered: 5/14/2006
Posted:
5
Name:
John
Company:
Bennett
Occupation:
CATV
Location:
Indy
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