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Where Does Customer Service End?


A technician reported to his supervisor that the customer that he was dealing with was smoking POT.
The tech did the right thing by calling his supervisor to explain the situation.  The supervisor said That
this job is a repeat service call and it was show up on the repeat report as service call on service call
within the first thirty days. "WTF"  The tech did not go back in the house and closed the job as no access.
The supervisor said that he will write the tech up the next time that the orders are not followed through.

SUPERVIORS SUCK

IS FIOS HURTING THE MSO THAT MUCH???  I MEAN WHERE DOES IT END ????
rlhcable
This is CABL.com posting #288495. Tiny Link: cabl.co/mbndj
There are 5 replies to this message
I would have asked for a Hooter for the road. Oklahoma Cable 1/31/2010 4:04:43 PM
Re: Where Does Customer Service End? foneguy 1/20/2010 9:21:31 AM
Re: Where Does Customer Service End? Splicer Life 4me 1/20/2010 1:50:04 AM
Re: Where Does Customer Service End? RadioMan 1/20/2010 12:59:27 AM
Re: Where Does Customer Service End? EshoreJoe 1/19/2010 11:19:17 PM