Hey TM , I do not think you are worth more than 14 an hr, nor do I think you are being a supervisor.. Don't take this the wrong way, but you should be grateful that you have Apt maintenance to attempt to troubleshoot the problems that arise before you have to roll on it.. Judging from your UHF post, I get the notion that your 3 days training was lacking and you are in no position to claim that you are a headend Tech.. Takes time dude..