fema trailers are an exception. There are always exceptions out in the field. If I have a handicapped customer, I am going to do extra work to ensure that they will enjoy television.
If a customer is a well off jerk and acts as though I should have to pay him to step in his house, then I will do what is required as a standard install. If he refuses to pay for any extra work, then the job will not be done. One 4 box job will not break my bank. Everyone I work for knows that I am a professional and that the customers like me, but I don't take ---- from the customer. If the customer is upset because I wasn't there at 8 when my arrival time is from 8-12, then I will ask them if they want it or not. It is that simple. If a customer gets irate, I walk. I may say "I need to get some paperwork, or I need to make a call", but I leave and call the office and let them know what happened.
I will do whatever I can do to help the misfortunate. I need all the good juju/kharma/blessings I can get.
Re: Rip Off Alert !!!!!!!!!!!!!
Member #: 38055
Registered: 5/12/2005
Posted:
875
Name:
Small Business Owner
Company:
Premium Installs LLC
Occupation:
Satellite, Home Theatre, Telephony, Security, etc.
Location:
Sheffield, Al
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