not taking offense to anything just replying to your comment and having to respond when someone talks about the red machine in a way that you did, As far as getting work here sounds like your having a tough time doing so and its got you frustrated I cant help you there, but and as far as experience goes, telephony is new here for everyone so we are all still learning. But Your knocking my experience when you know nothing about me hmmm.. maybe you have read one cisco book more than me that makes you an expert you think your more qualified hahahaha congratulations to you. At least I dont hide my name here, Taylor was it. Why did you change all your info are you scared of something or you don't want people at Rogers to know who is bashing them it wouldn't help your cause now would it