How can they charge the installer back if the client does not pay??? You did your job....that is so sad...it's always the low man on the totem pole who is jerked around to save the companies books and profit margins. I am so sad for everyone this happens to. I used to get charged back by a big company...I wont name names, if my clients, which I brought to them as part of my job, paid past 60 days...imagine what would happen to the big boys if we did that???? Unfortunatley, there is no way we can.... Things that make you go hummmm?