CHARTER COMMUNICATIONS - WEST SACRAMENTO, CA
JOB SUMMARY:
Under limited supervision, perform cable television installations, disconnects and service changes for residential and business customers.
ESSENTIAL FUNCTIONS OF THE POSITION
Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork
Perform customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in single and multi family dwellings including pre- wired units; perform installations within NEC requirements and local ordinances
Perform new connects, reconnects, requested and non-pay disconnects, add outlets; install and remove converters; provide customer with upgrades or downgrades in service
Clean, maintain, and stock assigned vehicle and equipment
Complete in a timely manner, paperwork associated with each work order
Determine acceptability of service by reviewing picture quality following installation of cable service
Educate customer on channel line up, use of converter and FCC regulations as they relate to the customer
Sell additional services to customer and attempt to upgrade existing customers by providing information of available services
Pre wire single and multi family homes
Assist in CATV underground and aerial construction
Perform other duties as requested by supervisor
PREFERRED QUALIFICATIONS:
A. Skills/Abilities and Knowledge
Ability to accurately measure distances, using tapes or other measuring devices
Ability to adhere to Local, Federal regulations and Company policies
Ability to carry, climb and operate extension ladder, (approx. 28 ft high and 75 pounds)
Ability to climb poles using gaffs, hooks and climbing belt as needed
Ability to differentiate between different sizes and colors of wires
Ability to drive Company vehicle in a safe and responsible manner
Ability to make cable connections in tight spaces by bending, reaching, twisting
Ability to operate appropriate computer or test equipment associated with position
Ability to perform job from high places (i.e. poles and roofs)
Ability to prioritize and organize effectively
Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers in the installation of cable to the residence and TV set converters
Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts
Ability to work independently
Ability to work while standing 50 - 70% of the time
Ability to work with small components and wires to make cable connections
Knowledge of basic mathematics and electronics
Vision ability: close vision, peripheral vision, and ability to adjust focus
B. Education
High School Diploma or equivalent
C. Related Work Experience
Entry level position
D. Certifications and/or Licenses
Valid driver's license with satisfactory driving record within Company required standards
WORKING CONDITIONS:
Exposure to dust, dirt, noise, insects, cleaning solutions
Work outdoors in all kinds of weather and at all times of the day or night
Work performed near power lines and electricity
Work and travel in inclement weather
Charter Communications is an equal opportunity employer and will consider all qualified candidates regardless of race, color, religion, national origin, gender, age, marital status, veteran status, and the presence of a non-job related handicap or disability, or any other legally protected status.
EMAIL RESUMES TO: (-REDACTED-)
or FAX TO: 916-646-6157
Installers needed in Sacramento
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