We run 64 analog channels, 200+ digitals, DOCSIS 3 with 110 meg down. It sounds like they don't want to upgrade the link for capacity. The ROI isn't high enough.
Never argue with an idiot, they will drag you down to their level and beat you with experience. Winston Churchill
This is CABL.com posting #369470. Tiny Link: cabl.co/mbIhm