PatherFan, Yes I agree we all have run into that all too many times, both In-house & contract techs. That has been a problem since the late 70z.
But the positive side is this year Charter is working on a New Positive Customer experience and also for the techs.
Fighting change is not the answer, never has been since I got into this. But working with the change and making suggestions in a positive way really works!
Re: Charter...ugh
Member #: 76997
Registered: 7/1/2010
Posted:
119
Name:
Big MAK (KM6RAD)
Name:
Mark A Krellcom
Company:
Hirano Krellcom Technical
Occupation:
Low Voltage Journeyman
Location:
USA, JAPAN & PHILIPPINES
Personal:
early 60s
Experience:
~46 years
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