Had him run new wire : US SNR went up to 35.6. Guess this one needs to be the lead dumbfuck.
And, get this. This same dumbfuck is the one that put the maintanence order in because he couldn't, get the modem to pass the metrics; But the top of the dumbfuck list is the Service Tech that confirmed the maintance order because he couldn't find a problem at the house. Damn, what the fuck are dumbfucks like this working in our industry for.
