cabletruth is right from the cable companies point of view, they would much rather save the customer than disconnect them, and most do offer incentives to reaching a high save rate, but that was 12 years ago when i worked for cable, Satellite techs don't have to worry about nonpays and disconnects!
Never argue with idiots, they'll drag you down to their level and beat you with experience
This is CABL.com posting #299460. Tiny Link: cabl.co/mbp4a