Well.
I had two situations......the first Directv wouldn't activate a customer because of a prior unpaid bill. The cx lied to the sales wonk...The fulfillment company wanted me to go back and take four boxes and a dish away from a bunch of drunk racists. No problem!
.....Then a subcontractor of DirectSatUSA accused me of having or not activating many receivers. I sued him and brought the original WOs with the stickers and cx signatures to court...got a judgment..can't find the subcontractor.
So, ask yourself how important is it to work for these people? What are they going to do..threaten to stop stealing from you? Fuck 'em!
Joe
Re: Charged for equipment?
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