This is an old debate... The problem is that a lot of wall fish work gets done in the cab of the truck after the tech has left the premises, or throughout a shady check in/reconciliation process somewhere between the contractor offices and Brighthouse, Comcast, TW, etc. When you get to the end of a week or a month and you look at 100 techs' work for that time period, it's quickly evident that some of the guys are juicing the system - and who can blame them? The problem is that customers will sign anything you want them to if it's free. Once you start telling them they have to pay 20$ for an outlet, they start reading the print in more detail. It's not a measure to screw over the average tech, it's a check on the process of daily work order reconciliation to keep chronic abusers (both techs AND certain companies) from billing for work they didn't really do.
Re: brighthouse
Member #: 24534
Registered: 7/14/2003
Posted:
35
Name:
Ian Linthicum
Name:
Ian Linthicum
Company:
Comcast
Occupation:
DTO
Location:
Denver, CO
Personal:
Experience:
~26 years
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