Its all Good Brad! This is Brent, we have not had these kind of issues with any of our 100+ other Techs and its very unfortunate that it happened with you. As soon as me and Bobby found out about it we fixed it. We know that the Techs of any Company are the front lines and both of us will go to the end of the earth to make sure you guys are taken care of. We had some ADMIN issues that caused all of this and I certainly apologize for that. I wish you the best of luck in the future Brad and apologize if we left a bad taste in your mouth.
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