Re: Who's the customer
Yes, that would actuaaly be nice to not accept a job or two, since the in-house guys have pawned it off cause it will takes 3 hours or more and 4 of them have already been there. But who ends up with it? the subcontractor, because he will get it done in 2 hours even though it would take in-house all day... I have been in customers homes that I was called a bitch because I refused to listen to a lady call me crazy and tell me I didnt know what I was doing because she was trying to get her install and first month free... I am a subcontractor I will not take abuse from the MSO's customers because some csr promised them the moon and forget to put it on the workorder.... If you refuse a job you do not get a route the next day or two.. How can you pay bills on that. this field is already so unstable and has no security... My 2 cents
This is CABL.com posting #220893. Tiny Link: cabl.co/m5CX
Posted in reply to: Who's the customer by Quester
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