They are reactive instead of proactive when it comes to issues. Cox doesn't have a long term strategy that includes providing better service than competition. It would appear their long-term strategy is to cut every cost imaginable and hope to keep their nice cars.
They'll probably tell people that the bridge in MN fell on a fiber and cut their service.
Re: Cox Phoenix
Member #: 40846
Registered: 9/19/2005
Posted:
1493
Name:
Duane Vick
Name:
Duane Vick
Company:
Self-Employed
Occupation:
Installer
Location:
Phoenix AZ
There is 1 reply to this message
