Cox out here is saying to just make sure they have greater than 1 db at the tv set, if it still don't work, swap the card.
I wish the MSOs would tell the customers who want a cable card that they have to come pick one up and the only thing techs are going to do is ensure you have +1db at the TV and guarantee that the outlet is stable enough to run a standard digi box.
The only thing I do on the CCs is get the signal up where it needs to be and call in the numbers. I tell the customers I don't troubleshoot their equipment (TV). Those jobs I would rather just take the hit on my FCR.
Re: cable cards suck
Member #: 40846
Registered: 9/19/2005
Posted:
1493
Name:
Duane Vick
Name:
Duane Vick
Company:
Self-Employed
Occupation:
Installer
Location:
Phoenix AZ
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