Thats why you stay in the phone business. It takes a long time to learn it but its a skilled trade. Gimme a Simpson, a test set and some scothlocks and I make 2K a week!!! If your a phone guy you dont retire and go into the cable biz. Now I know I'm gonna catch crap from all you cable guys, but dont send it, cause i been there and done that, i piad my dues. Phone troubleshooting is really hard work, so dont go there. Later, red