Joseph R. Stackhouse Joins Charter Communications as Senior Vice President of Customer Operations
Wednesday January 17, 8:00 am ET
ST. LOUIS--(BUSINESS WIRE)--Charter Communications, Inc. (Nasdaq: CHTR - News) today announced the appointment of Joseph R. Stackhouse to the position of Senior Vice President of Customer Operations, effective January 22, 2007. Mr. Stackhouse will be responsible for Charter's overall customer expe rience strategies and will have direct oversight of Charter's Customer Care and Technical Operations teams. He will report to Michael Lovett, Chief Operating Officer.
Mr. Stackhouse brings to Charter over 20 years of experience in the telecom industry, with a solid record of improving both service quality and operat ing performance through customer focused strategies and disciplined execution. Most recently, he served as Senior Vice President for Comcast Corporation's Chicago Region. Prior to that role, Mr. Stackhouse was Senior Vice President, Denver Region, for AT&T Broadband. He began his career with Telecommunications, Inc., and served in various operational roles.
Mr. Stackhouse received his B.S. degree from Colorado State University. He has served on various boards, including Chicagoland Chamber of Commerce, Women in Cable Foundation, Illinois Cable Television Association, Colorado Cable Television Association, and Comcast Sportsnet. He is a member of CTAM, WICT, NAMIC and SCTE.
"Joe is a seasoned cable executive who brings a wealth of experience in helping service oriented companies like Charter," said Lovett. "We are pleased to welcome Joe to our team and look forward to utilizing his experience and expertise as we continue to improve Charter's end-to-end customer experience and streamline the service delivery process."
About Charter Communications
Charter Communications, Inc. is a leading broadband communications company and the third-largest cable operator in the United States. Charter provides a full range of advanced broadband services, including advanced digital video entertainment programming (Charter Digital(TM)), Charter High-Speed(TM) Internet access service, and Charter Telephone(TM) services. Charter Business(TM) similarly provides scalable, tailored and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, and video and music entertainment services. Charter's advertising sales and production services are sold under the Charter Media® brand. More information about Charter can be found at www.charter.com.
stackhouse joins charter
Member #: 42302
Registered: 11/10/2005
Posted:
379
Name:
Darrel Rose
Name:
Darrel Rose
Company:
Retired
Occupation:
Cable/Satellite Tech
Location:
Lake Geneva Wi.
Experience:
~43 years
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