never apologized. left shortly thereafter. I try to stand up for my rights as a contractor as much as i can, but my pride makes me do the loser jobs, just because i know others won't.........$hitt3 customers on the other hand i just won't work for.........i've grown long tired of being treated like an unskilled lawnmover......i do great work and when it isn't great it's competent and reliable.......depends on the money