also verify reverse transmitt levels. MTA's unlike cable modems do not retransmit thats why you can have a problem on one and not the other, the customer may in fact have issues with the CM but do not notice the extra time but you will with phone.
Re: VOIP Issue
One thing to check along with levels is MER,BER on the DS telephony carrier. poor workmanship can cause issues with MTA's
also verify reverse transmitt levels. MTA's unlike cable modems do not retransmit thats why you can have a problem on one and not the other, the customer may in fact have issues with the CM but do not notice the extra time but you will with phone.
also verify reverse transmitt levels. MTA's unlike cable modems do not retransmit thats why you can have a problem on one and not the other, the customer may in fact have issues with the CM but do not notice the extra time but you will with phone.
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