"If you call tech support from an install and say they have no phone they will bypass the phone test thru the air and you don't have to run the test. Of course then the customer is charged $5 per month for not being hooked up.
You can couple a few 25 foot phone lines together and run them down the hall to an active jack and run the test. When you activate the receiver say the phone line is hooked up. Then gather up the coupled phone lines and put them back in your tool tote. Done. The customer doesn't pay $5 per month and DNS don't have a way to tell if it's hooked up or not. If the customer is ever asked they say yes it's hooked up."
The originator of this topic is talking about DirecTV, not DiSH. To the extent of my knowledge, DirecTV doesn't charge customers $5 for failure to maintain a connected phone line to the IRD. As far as your suggestion to get rid of the $5 fee by doing a one-time phone test, DiSH has the boxes attempt to connect on a regular basis. When this connection fails, the system generates the $5 fee.
Re: DTV Non-Responder phone test..can it be beat?
Member #: 40846
Registered: 9/19/2005
Posted:
1493
Name:
Duane Vick
Name:
Duane Vick
Company:
Self-Employed
Occupation:
Installer
Location:
Phoenix AZ
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