The fact is that Bruister is being ran from a local level with incompetence at the top (locally and regionally) and being ran highly ineffienctly from a corporate level. Bruister has seemed to forget that they are an INSTALLATION company and that satellite/cable installation is a craft. The seasoned veterans who are leaving Bruister (voluntarily or otherwise) are woth more to a compnay than their productivity charts illustrate. You have lead techs talking with seasoned techs to get insight into glitches that experience teaches us.
Bruister now has to macro manage the local offices because the supplies, equipment, vehicles, and gas cards will be abused in this flawed system. The solution would be to take a tech in his POV, pay him 60/25 plus a bonus to pay for supplies, then the burden is on the tech to be effiecient while statying up on standards. You already have qc and field trainers out there and they can check that the tech aren't skimping on supplies.
One thing for sure though is that DirecTV and Dish are both rethinking the value of having an installer base that strectches beyond what an HSP, RSP or any in-house structure can accomodate after the last big Hurricanes.
There you have it SatSouth. I don't know who you are, but I just laid it out as if you were Herb yourself (or at least Todd D).
Re: no union
Member #: 38055
Registered: 5/12/2005
Posted:
875
Name:
Small Business Owner
Company:
Premium Installs LLC
Occupation:
Satellite, Home Theatre, Telephony, Security, etc.
Location:
Sheffield, Al
There is 1 reply to this message
