They're pretty diligent with their reporting and tracking but I've seen some inconsistencies when sending out crews to affect the situation/station that they've reported on. Mostly on the PS tracking mechanism. They may have shown a certain PS in need of an upgrade to standby. The engineering/construction group would go out and find the PS A-OK. Whether it was the in-house verification or a bug in somebody's reporting, errors were indeed found.
I do believe that a better checks/balance could have been performed to ensure higher quality. The system, not GoDirect is equally accountable.
