If you have an active return on your system the FCC should be secondary...in other words you won't need the Feds to go out and tell you how bad your system leaks....noise on the system and your techs will!! Noise equals: return path problems for your Internet, RF Digital return, etc...just to be basic.
Damn right operators are taking this issue, (or should anyway) very seriously.....if not the system tech sure will....promise!
In my system a customer premise leak develops or is detected over certian set standards the customer is approached immediately and repaired on the spot...should the customer not be home, the door is tagged....informing the customer they have 24 hours to respond to our request to gain entry to repair said leak(s). A log is kept on those customers by dispatch and should the customer not respond within 24hrs that customer is disconnected until entry can be gained to that locaton and the leak(s) be resloved. Should the customer refuse to let the tech in at the time of inital detection the service is disconnected at that time until access can be gained to repair the problem. Most of the time it turns out to be Walmart splitters, Radio Shack cable and some preamp added somwhere in the house. These type of leaks however can shut down an entire node (or worse) due to noise on the return spectrum. Again these are the basics here.
And the answer to your final question is yes most certianly we gig for leaks at the time of QC, further we are requiring both inhouse and out sourcing installers to record leakage levels on the completed install work order. (We will train and provide the leak detector). Leakage levels are again measured at the time of the installaton QC.....not trying to be hard nosed here rather take all steps possible to keep leakage to a minimum from the start. If you have ever have chased return noise problems on a leakey system you will understand what I mean.
Have a qualified system tech or headend tech show you the results of system noise sometime or what it looks like on a spectrum..you'll see!
Tight connectors and a proper installation make all the differance!
Thanks!
Re: FCC Ruling Leakage
Member #: 13374
Registered: 1996-2001
Posted:
172
Name:
chet kincade
Name:
Chet Kincade
Company:
retired
Occupation:
retired
Location:
Tennessee
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