Heres how "Good Business Practices "are created and remain implemented. You choose contracts that you know you can do, without worry and without being babysat by your clients. You choose employees that share a common goal, and do your best to keep them with you. You listen to the clients needs, consult with them on your plan to fullfill that need. Then you tell the client what you and your company need and expect...then negotiate the details. Both parties shake hands in agreement, then sign on the dotted line. You do what you said you would do, when you say you will do it, and you do it it properly...if something comes up, you talk about it right away with your client and/ or fix it without bothering anyone (always best if posssible). If you do something that is going to cost you, you discuss it before you do it, to make sure everyone is on the same page. You admit when you are wrong, and accept creative critisism to better yourself. The client and you develop trust in each other, and yes, even friendships, (thats worth a lot these days). They stay your client for as long as there is work, and years later when more work comes, they still call you, because, you love your job, take pride in your work, and never bite off more than you can chew, you are a go to guy, someone they can trust. By the way...Its alright to say no thank you sometimes..a true craftsman knows what he is worth and wont take less for the peace of mind and quality workmanship he gives to the Industry. An Old School Cable Guy/Gal who works honestly is still around because they have nothing to be ashamed of and are still welcomed wherever they go. They are honest, have respect for themselves and others. They dont drag each other through the mud when they are mad, they confront the person face to face and settle it without anyone ever knowing anything ever happened (usually a non-violent talk does the trick). There is a special understanding and respect that comes when you go out of your way to make things right, without broadcasting it to the world. Being "Oldschool" means being Honest and Respectfull of yourself and others, doing business the old-fashioned way, earning your way through the Industry, leading by example, being a team player, and taking everything seriously, and maturely...thinking before you act. If you cant discuss something with your clients, then you know that you are wrong already. Enough rambling from me...thats just what I feel its gonna take to turn everything around, till then, I avoid those who do not share my philosophies. You true Old-Timers know what I mean here. Best of luck to you all.
Oldschoolgal
The Oldschool guide to doing good Business
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