BBB Reliability Report
Prime TV LLC
125 Murray Hill Rd Suite H & I & F
Southern Pines, NC 28387
General Information
Original Business Start Date: July 1997
Type of Entity: Limited Liability Company
Principal: Mr. Jeff Hess, Customer Service
Phone Number: (910) 693-1555
Fax Number: (910) 693-1630
Type-of-Business Classification: Satellite Equipment & Supplies
Website Address: www.primetelevision.com
Nature of Business
This firm offers television satellite sales and installation through their network of over 4000 satellite technicians. They sell, install and service DIRECTV systems exclusively.
Customer Experience
Based on BBB files this company has an unsatisfactory record with the Bureau due to a pattern of complaints. Most complaints have dealt with problems in receiving the advertised rebate such as: 1) problems in gathering all required documentation within the required time frame; 2) the firm voiding the rebate if all paperwork is not correct when first submitted; and 3) problems in reaching the proper persons at the company for assistance. The Bureau has processed 2164 complaints about this company in the last 36 months. Of all the complaints 2159 were resolved and 5 were unresolved.
Additional Information
Additional Doing-Business-As Names: Centennial Marketing
Primestar
Gatelinx Corp
Additional Addresses: 1700 St Albans Dr, Raleigh, NC 27609-6252
Additional Phone Numbers: 800-305-5899
Re: PrimeTV Rebates
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