Fiber Service Drop Coordination
Full-time Employee
North Carolina
Raleigh Durham
Starts
Position currently available
Pay
Company Vehicle, paid Holidays, and Benefits provided.
Qualifications
5 to 7 years experience Fiber Drop QC Inspections on residential properties. Presentable personal appearance with good customer communication skills. Drivers license.
Job Description
Provide service activation coordination services by reviewing, assigning, and coordinating fiber drop installations.
Oversee quality, monitor and report on other install vendor production.
Attend weekly production and forecast meetings with install vendors.
Address, escalate, and resolve customer requests.
Support all field operations regarding fiber drop installations.
Manage both internal and external escalations and ensure that issues are addressed and completed.
Approximately 30% in the field and 70% office.
Oversee quality, monitor and report on other install vendor production.
Attend weekly production and forecast meetings with install vendors.
Address, escalate, and resolve customer requests.
Support all field operations regarding fiber drop installations.
Manage both internal and external escalations and ensure that issues are addressed and completed.
Approximately 30% in the field and 70% office.
Contact
x x x x Canceled/Expired Listing x x x x
listed •
expires
job listing #82757 •
tiny link cabl.co/evGX